Privacy Policy
Your privacy and data security are our top priorities. We are transparent about what we collect and how we use it.
Last Updated: March 2026
Privacy Highlights
1. Information We Collect
For basic app usage, no account or personal information is required. You can browse video lectures, notes, and MCQs without providing any data.
When you create an account for premium features, we collect: Full Name, Email Address, Phone Number (optional), Province, City, Educational Program (FSc/ICS), and Class (11th/12th).
We use industry-standard Supabase authentication to securely store your credentials and verify your email via OTP (One-Time Password).
2. How We Use Your Information
Account information is used solely to provide personalized learning experiences, track your progress, and manage premium subscriptions.
Email is used for account verification, password recovery, and important educational updates. We never share your email with third parties for marketing.
Learning analytics (which topics you study, quiz scores) are used to improve content and provide personalized recommendations.
3. Data Storage & Security
Your data is stored securely on Supabase servers with enterprise-grade encryption at rest and in transit.
Passwords are hashed using industry-standard bcrypt algorithm. We never store plain-text passwords.
Access to user data is strictly limited to authorized personnel only and is logged for security auditing.
4. Third-Party Services
We use Google Analytics to understand how users interact with our app. This data is anonymized and does not include personal information.
Payment processing (JazzCash, EasyPaisa, Card payments) is handled by certified payment providers. We do not store your payment card details.
We do not sell, rent, or share your personal information with any third parties for marketing purposes.
5. Your Rights & Data Control
You can access and update your profile information anytime through the app settings.
You can request a complete export of your data by contacting support@creativetaleem.app.
You can delete your account and all associated data permanently. Visit our Delete Account page for instructions.
6. Children's Privacy
Creative Taleem is designed for students of all ages including minors.
We collect minimal information required for educational services. No data is collected from children under 13 without parental consent.
Parents can contact us to review, modify, or delete their child's account and data.
Privacy Questions?
If you have any questions about our privacy practices or want to exercise your data rights, contact us.
support@creativetaleem.app